At Ebookaplace.com, we are committed to protecting the privacy and security of any personally identifiable information ("PII") you provide us. PII includes information that can be linked to a specific individual, such as name, address, phone number, or email address.

This privacy policy explains how we handle and protect your PII in accordance with commonly accepted privacy principles.

What information we collect

In an effort to keep our service as simple and easy as possible, we do not create, use or store profiles of our customers. We only record PII and other information that we reasonably require to do business with you. On all Ebookaplace.com pages that collect PII, we specifically describe what information is required in order to provide you with the service you request.

We collect PII when you:

• Make a booking – We collect your full name, email address and phone number each time you make a booking with Ebookaplace.com. This information may be used for purposes relating to the functionality of the website, such as customer and third party business ratings, and for purposes internal to Ebookaplace.
• Establish a user account – We retain your full name, email address and phone number whenever you establish a user account. Establishing a user account is necessary to be able to place a booking with a third party business.
• Subscribe to our newsletter – Ebookaplace collects email addresses from people who subscribe to the Ebookaplace newsletter by either entering their email address in the "Newsletter" section of the site or by opting to be sent the newsletter at the time of making a booking.
• Surveys, promotions and competition information - Occasionally, We may offer site visitors or newsletter recipients an opportunity to participate in a survey, promotion or competition. The PII we collect when you participate in a survey, promotion or competition may include your full name, email address, telephone number and street address.
• Contact Ebookaplace.com - We collect PII such as your full name, email address and/or telephone number whenever you submit an enquiry or suggestion, or request assistance with a booking through our Feedback pages.

Other information we collect:

• Statistical information - When you visit our site, we record general information about your visit for statistical purposes. These statistics do not contain any PII.
• Cookies - We may, from time to time, use "cookies" to store your preferences, record session information and collect information on how you visit and access our web pages. We collect information on the web pages visited by our customers to help us continue to improve our services. Cookies are pieces of information that our web page transfers to your computer's hard disk for record-keeping purposes. Cookies can make the web more useful by storing information about your preferences on a particular site. The use of cookies is an industry standard and many websites use them to provide useful features for you. Cookies in and of themselves do not personally identify you, only your computer. You can delete cookies from your computer at any time (see your internet browser's help menu for more information); however, this will remove all cookies and not just those associated with the Ebookaplace.com site. You can individually remove a cookie that connects a property to your shortlist by clicking the remove option when the property appears in your shortlist.

How We Use Your Information

We use your PII only for the purposes of responding to and fulfilling your requests to book third party business services through the Ebookaplace website and facilitating the functionality of the Ebookaplace website. Information collected on the Ebookaplace.com site may be used to:

• Book third party business services - Information collected when you book with us is used to establish the booking with the third party business and deliver your booking confirmation electronically. We may also contact your booking for customer service purposes or to make any changes or cancellations to your booking.
• Display your details when you next book with us - We only display your details when you log into your user account (necessary to make bookings with third party businesses). This is done to reduce the information you need to type when you next make a booking. Your full name, email address and phone number are the only details stored when you select this option.
• Send newsletter email - We will only send newsletters to people that have opted in to receive them. Our newsletters provide information about the latest deals available on our website, and occasionally offer incentives for completing surveys or participating in competitions or promotions and writing white papers.
• Respond to your questions or suggestions – We will use your email address and/or telephone number to contact you when you submit a question or suggestion.

Who We Share Your Information With

We do not disclose any information about customer bookings to anyone except in the following circumstances:

• Third party businesses – We provide your name, telephone number and email address for each booking made to the relevant third party business. The third party businesses’ suppliers require this information for the booking and may use it if they need to contact you about the booking. Although we offer access to products and services from reputable third party businesses, we have not placed specific limitations on these third party businesses from using or disclosing your information without your permission. Therefore, we encourage you to review the privacy policies of any third party businesses whose products or services you book through our website.
• Legal obligations - We may be required by law to disclose information you provide us. We may also disclose information against someone who poses a threat to our interests (such as customer fraud) or whose activities could cause harm to others.

How You Control and Access Your Information

We believe that site visitors and customers should have control over the collection and use of their PII. Here's how you can control and have access to your information:

• Newsletter subscription and unsubscription - If at any time you would like to either change your email address with us or unsubscribe from our newsletter go to the "Newsletter" section of our site from the home page and follow the instructions to change your email address or unsubscribe.
• Booking information - If at any time you would like to alter the PII you provided us in your booking, please contact us via our website.
• General - If at any time you want to enquire about any of your PII that we store, please contact us via our website.

How We Protect Your Information

To ensure the confidentiality of your PII, we use leading security technology and procedures that are regularly reviewed and updated.

We have also obtained a digital certificate from GoDaddy Inc., an industry leader in the protection and management of data transmission.

Our systems are configured with 128-bit SSL data encryption and firewall technology to ensure safe transmission of data.

Access and Correction of Information About You

We will, on request, provide you with access to the information we hold about you, unless there is an exception which applies under the National Privacy Principles, including for the purpose of correcting or updating that information.

We may recover from you our reasonable costs of supplying you with access to this information.

Your request to provide access to this information will be dealt with in a reasonable time.

If we refuse to provide you with access to the information, we will provide you with reasons for the refusal and inform you of any exceptions relied upon under the National Privacy Principles.

Keeping Your Personal Information Up to Date

We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date whenever we collect or use it.

If the personal information we hold about you is inaccurate, incomplete or out-of-date, please contact us via our website and we will take reasonable steps to either correct this information, or if necessary, discuss alternative action with you.

Resolving Your Concerns

If you wish to gain access to your personal information, have a complaint about a breach of your privacy or you have any query on how your personal information is collected or used please forward your request, complaint or query to the address below. We will respond to your query or complaint as soon as possible.

Changes to this Privacy Policy

We may amend this Privacy Policy at our absolute discretion at any time and for any reason, including but not limited to as our business requirements or the law changes.

Any changes to this Privacy Policy will be updated on Ebookaplace.com, so please visit this website periodically to ensure that you have our most current privacy statement.

Enquiries / Our Contact Details

Questions and comments regarding this Privacy Policy may be sent to us at privacy@ebookaplace.com.