The following subscription agreement is for use by CUSTOMERS only:
EBOOKING SOFTWARE SUBSCRIPTION SERVICE
"For cost reduction and enhanced customer service through efficient and effective
booking processes, capacity planning, minimal maintenance, excellent support and included
upgrades."
1. SUBSCRIPTION FEES
The subscription service will be provided and maintained according to the terms
of this Subscription Agreement for which the CUSTOMER agrees to pay EBOOKAPLACE
the sum agreed to under the relevant plan chosen by the CUSTOMER at the frequency
relevant to that particular plan. Any GST, Government taxes or charges which may
be imposed with respect to this Subscription Agreement shall be paid by the CUSTOMER.
Some plans available include additional usage charges. Where this applies, EBOOKAPLACE
will bill CUSTOMER (either mail or email) by the seventh day of the month for the
previous calendar month’s usage (e.g. the bill for February usage will be sent by
the following 7 March).
CUSTOMER agrees to provide EBOOKAPLACE with complete and accurate billing and contact
information. This information includes the CUSTOMER’s legal company name, street
address, email address, telephone number and name, street address, email, telephone
number of an authorised billing contact and subscription service administrator.
CUSTOMER agrees to update this information within 14 days of any change to it. If
the billing and contact information that CUSTOMER provides is false or fraudulent,
EBOOKAPLACE reserves the right to terminate the subscription service, claim overdue
payments including any interest and any other legal remedies. CUSTOMER acknowledges
that such changes may take up to 72 hours to take effect.
If CUSTOMER believes that a bill is incorrect, CUSTOMER must continue to pay the
invoice under the terms of this Subscription Agreement and contact EBOOKAPLACE in
writing within 30 days of the invoice date containing the amount in question to
be eligible to receive an adjustment or credit.
Unless terminated as per conditions under Section 9, this Subscription Agreement
shall be renewed automatically at the subscription fees prevailing at that date
for successive periods of the same length as the ceasing subscription period or
as mutually agreed between the CUSTOMER and EBOOKAPLACE.
EBOOKAPLACE reserves the right to modify its fees and charges or to introduce new
charges at any time, upon at least 14 days prior notice to the CUSTOMER, which notice
may be provided by email to the last effective email address supplied by CUSTOMER
as per Section 1.
The charge includes all access, maintenance, support and upgrades over the term
of subscription.
All pricing terms are confidential, and the CUSTOMER agrees not to disclose them
to any third party.
2. SUBSCRIPTION SERVICE
As part of the Subscription Agreement, EBOOKAPLACE will provide the CUSTOMER with
the use of the subscription service, including a browser interface, data encryption,
transmission, access and storage. Use of the subscription service shall be deemed
to be the CUSTOMER’s agreement to abide by the Subscription Agreement including
any materials available in the ebookaplace.com website and any affiliated websites
incorporated by reference herein, including but not limited to EBOOKAPLACE’s privacy
and security policies.
3. PRIVACY, SECURITY AND DISCLOSURE
EBOOKAPLACE’s privacy and security policies may be viewed at the ebookaplace.com
website. EBOOKAPLACE reserves the right to modify its privacy and security policies
in its absolute discretion without notice from time to time.
Note that because the subscription service is a hosted online application, EBOOKAPLACE
may occasionally need to notify the CUSTOMER and all other users of the subscription
service of important announcements regarding the operation of the subscription service.
The CUSTOMER agrees that EBOOKAPLACE can disclose the fact that the CUSTOMER is
a subscriber.
4. SUBSCRIPTION LICENCE & RESTRICTIONS
EBOOKAPLACE hereby grants the customer a non-exclusive, non-transferable worldwide
right to use the subscription service, solely for the CUSTOMER’s own internal business
purposes, subject to the terms of this Subscription Agreement. All rights not expressly
granted to the CUSTOMER are reserved by EBOOKAPLACE.
The CUSTOMER may not access the subscription service if they intend to or become
a direct competitor of EBOOKAPLACE, except with EBOOKAPLACE’s prior written consent.
In addition, the CUSTOMER may not access the subscription service for the purposes
of monitoring its availability, performance or functionality, or for any other benchmarking
or competitive purposes.
The CUSTOMER shall not: (i) licence, sub-licence, sell, re-sell, transfer, assign,
distribute or otherwise commercially exploit or make available to any third party
the subscription service or the content in any way; (ii) modify or make derivative
works based upon the subscription service or the content; (iii) create internet
“links” to the subscription service or “frame” or “mirror” any content on any other
server or wireless or internet-based device; and (iv) reverse engineer or access
the subscription service in order to: (a) build a competing product or service;
(b) build a product using similar ideas, functions, functions or graphics of the
subscription service; or (c) copy any ideas, features, functions or graphics of
the subscription service.
The subscription service cannot be shared or used by any party other than the CUSTOMER.
The CUSTOMER may use the subscription service only for internal business purposes
and shall not: (i) send spam or otherwise duplicative or unsolicited messages in
violation of applicable laws; (ii) send or store infringing, obscene, threatening,
libellous, or otherwise unlawful or tortious material, including material harmful
to children or violative of third party privacy rights; (iii) send or store material
containing software viruses, worms, Trojan horses or other harmful computer code,
files, scripts, agents or programs; (iv) interfere with or disrupt the integrity
or performance of the subscription service or the data contained therein; or (v)
attempt to gain unauthorised access to the subscription service or its related systems
or networks.
5. CUSTOMER RESPONSIBILITIES
The CUSTOMER is responsible for all activities occurring under this Subscription
Agreement and shall abide by all applicable local, state, national and foreign laws,
treaties and regulations in connection with the CUSTOMER’s use of the subscription
service, including those related to data privacy, international communications and
the transmission of technical or personal data.
The CUSTOMER shall: (i) notify EBOOKAPLACE immediately of any unauthorised use of
any password or any other known or suspected breach of security; (ii) report to
EBOOKAPLACE immediately and use reasonable efforts to stop immediately any copying
or distribution of content that is known or suspected by the CUSTOMER or the CUSTOMER’s
users; and (iii) not impersonate another CUSTOMER user or provide false identity
information to gain access to or use the subscription service.
The CUSTOMER is also solely responsible for an Internet Service Provider and internet
costs associated with gaining access to the subscription service.
Additional services not specifically referred to in this Subscription Agreement
that incur charges payable to third parties shall be the sole responsibility of
the customer.
EBOOKAPLACE accepts no responsibility for the CUSTOMER’s inability to access the
subscription service due to the CUSTOMER’s Internet Service Provider problems or
unavailability.
6. DATA OWNERSHIP
EBOOKAPLACE does not own any data, information or material that the CUSTOMER submits
to the subscription service in the course of using the subscription service (“Customer
Data”). The CUSTOMER, not EBOOKAPLACE, shall have sole responsibility for the accuracy,
quality, integrity, legality, reliability, appropriateness, and intellectual property
ownership or right to use of all Customer Data, and EBOOKAPLACE shall not be responsible
or liable for the deletion, correction, destruction, damage, loss or failure to
store any Customer Data.
In the event this Subscription Agreement is terminated without cause under Section
9, EBOOKAPLACE may make available to the CUSTOMER a file of Customer Data within
90 days of termination if the CUSTOMER so requests at the time of termination.
EBOOKAPLACE reserves the right to withhold, remove and/or discard Customer Data
without notice for any breach, including, without limitation, the CUSTOMER’s non-payment.
Upon termination for cause under Section 9, the CUSTOMER’s right to access or use
Customer Data immediately ceases, and EBOOKAPLACE shall have no obligation to maintain
or forward any Customer Data.
7. INTELLECTUAL PROPERTY OWNERSHIP
EBOOKAPLACE alone shall own all rights, titles and interests, including all related
Intellectual Property Rights, in and to the EBOOKAPLACE technology, the content
and the subscription service and any suggestions, ideas, enhancement requests, feedback,
recommendations or other information provided by the CUSTOMER or any other party
relating to the subscription service.
This Subscription Agreement is not a sale and does not convey to the CUSTOMER any
rights of ownership in or related to the subscription service, the EBOOKAPLACE technology
or the Intellectual Property Rights owned by EBOOKAPLACE.
8. THIRD PARTY INTERACTIONS
During the use of the subscription service, the CUSTOMER may enter into correspondence
with, purchase goods and/or services from, or participate in promotions of advertisers
or sponsors showing their goods and/or services through the subscription service.
Any such activity, and any terms, conditions, warranties or representations associated
with such activity, are solely between the CUSTOMER and the applicable third party.
EBOOKAPLACE does not endorse any sites on the internet that are linked through the
subscription service. EBOOKAPLACE provides these links only as a matter of convenience,
and in no event shall EBOOKAPLACE be responsible for any content, products, or other
materials on or available from such sites. EBOOKAPLACE provides the subscription
service to the CUSTOMER pursuant to the terms of this Subscription Agreement.
9. CANCELLATION AND REFUND POLICY
CUSTOMER may cancel the service at any time during the subscription period. However,
CUSTOMER will not be entitled to any refund for the unexpired portion of the subscription
period. CUSTOMER will lose the ability to take bookings through the EBOOKAPLACE
website (thereby avoiding any additional usage charges, if relevant).
CUSTOMER’S details will remain available on the EBOOKAPLACE website (in the absence
of written instructions from CUSTOMER to the contrary). CUSTOMER may reactivate
a cancelled subscription at any time for the remaining period of the original subscription
agreement (such that the subscription will cease on the original cessation date
– that is, the subscription term is not extended by the period which the subscription
was cancelled).
Bills (where relevant) will be sent at the usual time for cancelled subscriptions.
10. TERMINATION
In the event this Subscription Agreement is terminated without cause, EBOOKAPLACE
may make available to the CUSTOMER a file of Customer Data within 90 days of termination
if the CUSTOMER so requests at the time of termination under Section 6.
During the term or any renewal term of the subscription service and this Subscription
Agreement, EBOOKAPLACE may terminate this Subscription Agreement at any time for
any cause that is in breach of the Subscription Agreement including Section 1 and
Section 18.
Upon termination of this Subscription Agreement by the CUSTOMER for any cause, such
termination shall not release the CUSTOMER from any obligation to pay amounts including
any interest or legal remedies due under this Subscription Agreement.
The CUSTOMER agrees and acknowledges that EBOOKAPLACE has no obligation to retain
Customer Data, and may delete such Customer Data, if the CUSTOMER has materially
breached this Subscription Agreement.
11. REPRESENTATIONS & WARRANTIES
Each party represents and warrants that it has the legal power and authority to
enter into this Subscription Agreement. The CUSTOMER represents and warrants that
the CUSTOMER has not falsely identified itself nor provided any false information
to gain access to the subscription service and that the CUSTOMER’s name, street
address, email, telephone number of an authorised invoicing contact and subscription
service administrator are correct.
12. INDEMNIFICATION
The CUSTOMER shall indemnify and hold EBOOKAPLACE and each such party’s parent organisations,
subsidiaries, affiliates, officers, directors, employees, beneficiaries, attorneys
and agents harmless from and against any and all claims, costs, damages, losses,
liabilities and expenses (including attorneys’ fees and costs) arising out of or
in connection with: (i) a claim alleging that use of the Customer Data infringes
the rights of, or has caused harm to, a third party; (ii) a claim, which if true,
would constitute a violation by the CUSTOMER of the CUSTOMER’s representations and
warranties; or (iii) a claim arising from the breach by the CUSTOMER or the CUSTOMER’s
users for this Subscription Agreement, provided in any such case that EBOOKAPLACE:
(a) gives written notice of the claim promptly to the CUSTOMER; (b) give the CUSTOMER
sole control for the defence and settlement of the claim (provided that the CUSTOMER
may not settle or defend any claim unless the CUSTOMER unconditionally releases
EBOOKAPLACE of all liability and such settlement does not affect EBOOKAPLACE’s business
or service); (c) provides the CUSTOMER all available information and assistance;
and (d) has not compromised or settled such claim.
13. DISCLAIMER OF WARRANTIES
EBOOKAPLACE makes no representation, warranty, or guarantee as to the reliability,
timeliness, quality, suitability, truth, availability, accuracy or completeness
of the subscription service or any content. EBOOKAPLACE does not represent or warrant
that: (a) the use of the subscription service will be secure, timely, uninterrupted
or error-free or operate in combination with any other hardware, software, system
or data; (b) the subscription service will meet the CUSTOMER’s requirements or expectations;
(c) any stored data will be accurate or reliable; (d) the quality of any products,
services, information or other material purchased or obtained by the CUSTOMER through
the subscription service will meet the CUSTOMER’s requirements or expectations;
(e) errors or defects will be corrected; or (f) the subscription service or the
server(s) that make the subscription service available are free of viruses or other
harmful components.
The subscription service and all content are provided to the CUSTOMER strictly on
an “as is” basis. All conditions, representations and warranties, whether express,
implied, statutory or otherwise, including, without limitation, any implied warranty
of merchantability, fitness for a particular purpose, or non-infringement of third
party rights, are hereby disclaimed to the maximum extent permitted by applicable
law by EBOOKAPLACE.
14. INTERNET DELAYS
EBOOKAPLACE services may be subject to limitation, delays, and other problems inherent
in the use of the internet and electronic communications. EBOOKAPLACE is not responsible
for any delays, delivery failures, or other damage resulting from such problems.
15. LIMITATION OF LIABILITY
In no event shall either party’s aggregate liability exceed the amounts actually
paid by and/or due from the CUSTOMER in the twelve (12) month period immediately
preceding the event giving rise to such claim.
In no event shall either party be liable to anyone for any indirect, punitive, special,
exemplary, incidental, consequential or other damages of any type or kind (including
loss of data, revenue, profits, use or other economic advantage) arising out of,
or in any way connected with this subscription service, including but not limited
to the use or inability to use the subscription service, or for any content obtained
from or through the subscription service, any interruption, inaccuracy, error or
omission, regardless of cause in the content, even if the party from which damages
are being sought or have been previously advised of the possibility of such damages.
16. CONFLICT WITH TERMS
The CUSTOMER may choose to place their own terms and conditions on their subscription
service in relation to its own customers. In the event of any conflict between the
contents of those terms and conditions and this Subscription Agreement, the latter
shall prevail.
17. NOTICE
EBOOKAPLACE may give notice by means of a general notice on the subscription service,
email to the CUSTOMER’s email address on record in EBOOKAPLACE’s account information,
or by written communication sent by ordinary or registered mail to the CUSTOMER’s
mailing or street address on record in EBOOKAPLACE’s account information. Such notice
shall be deemed to have been given upon the expiration of forty eight (48) hours
after mailing or posting or twelve (12) hours after sending (if sent by email).
The CUSTOMER may give notice to EBOOKAPLACE (such notice shall be deemed given when
received by EBOOKAPLACE) at any time by any of the following: (i) letter sent by
confirmed facsimile to EBOOKAPLACE at the following fax numbers (whichever is appropriate)
+61 (0)3 9853 1115, addressed to the attention of 'Customer Service Representative';
(ii) ordinary or registered letter delivered by post to EBOOKAPLACE at the address
provided on our site, addressed to the
attention of 'Customer Service Representative'; (iii) email to EBOOKAPLACE at the
following email address info@ebookaplace.com,
address to the attention of 'Customer Service Representative'.
18. MODIFICATION TO SUBSCRIPTION AGREEMENT
EBOOKAPLACE reserves the right to modify the terms of this Subscription Agreement
or its policies relating to the subscription service at any time, effective upon
posting of an updated version of this Subscription Agreement. The CUSTOMER is responsible
for regularly reviewing this Subscription Agreement on the EBOOKAPLACE website.
Continued use of the subscription service after any such changes shall constitute
the CUSTOMER’s consent to such changes.
19. ASSIGNMENT & CHANGE IN CONTROL
This Subscription Agreement may not be assigned by the CUSTOMER without the prior
written approval of EBOOKAPLACE but may be assigned without the CUSTOMER’s consent
by EBOOKAPLACE to: (i) a parent or subsidiary; (ii) an acquirer of assets; or (iii)
a successor by merger. Any purported assignment in violation of this section shall
be void. Any actual or proposed change in control of the CUSTOMER that results or
would result in a direct competitor of EBOOKAPLACE directly or indirectly owning
or controlling fifty percent (50%) or more of the CUSTOMER entitles EBOOKAPLACE
to terminate this Subscription Agreement for cause immediately upon written notice.
20. GENERAL
This Subscription Agreement is governed by and is to be construed in accordance
with the laws of the State of Victoria, Australia. The parties irrevocably and unconditionally
submit to the exclusive jurisdiction of the courts of the State of Victoria, Australia.
No text or information set forth on any other purchase order, pre-printed form or
document (other than an Order From, if applicable) shall add to or vary the terms
of this Subscription Agreement.
If any provision of this Subscription Agreement is held by a court of competent
jurisdiction to be invalid or unenforceable, then such provisions(s) shall be construed,
as nearly as possible, to reflect the intentions of the invalid or unenforceable
provision(s), with all other provisions remaining in full force and effect.
No joint venture, partnership, employment or agency relationship exists between
the CUSTOMER and EBOOKAPLACE as a result of this Subscription Agreement or use of
the subscription service.
The failure of EBOOKAPLACE to enforce any right or provision in this Subscription
Agreement shall not constitute a waiver of such right or provision unless acknowledged
and agreed by EBOOKPLACE in writing.
This Subscription Agreement, together with any applicable Order Form, comprises
the entire agreement between the CUSTOMER and EBOOKAPLACE and supersedes all prior
or contemporaneous negotiations, discussions or agreements, whether written or oral,
between the parties regarding the subject matter contained herein.
For the purpose hereof, force majeure shall be any of the following events: acts
of God or the public enemy, compliance with any order, rule, regulation, decree
or request of any governmental authority or agency or person purporting to act therefore;
acts of war, public disorder, rebellion, terrorism or sabotage; floods, hurricanes
or other storms, strikes or labour disputes (which specially include, without limitation,
any discontinuance by any EBOOKAPLACE sub-contractor or supplier for any reason
whatsoever); or any other cause, whether or not of the class or kind specifically
named or referred to herein, not within the reasonable control of the party affected.
A delay or failure in performance of either party shall not constitute a default
hereunder and not be the basis for, or give rise to, any claim for damages, if and
to the extent such delay or failure is caused by force majeure.
The party who is prevented from performing by force majeure shall: (i) be obligated
within a period not exceeding 30 days after the occurrence or detection of such
event, to give notice to the other party setting forth in reasonable detail the
nature thereof and the anticipated extent of the delay; and (ii) remedy shall cause
as soon as reasonably possible.
21. TIMING OF CONTRACT
This agreement only becomes binding (that is, the contract is formed) when the confirmation
email has been sent from Ebookaplace's server.
22. ADDITIONAL EBOOKAPLACE RIGHTS
EBOOKAPLACE reserves the right to change the appearance of the ebookaplace.com website
or affiliated website or alter the functionality of these websites in its absolute
discretion. This includes but is not limited to the addition of a “market place”
facility to any website, which may include but is not limited to the aggregation
of EBOOKAPLACE customers individual service web pages and addition of search facility.
EBOOKAPLACE reserves the right to place advertisements of any sort and in any size
and quantity on the EBOOKAPLACE website.