www.ebookaplace.com (ebookaplace
proprietary limited) is an innovative global IT company. With three passionate principals,
the company developed a world-class online booking system for small to medium-sized
businesses. Since its incorporation, ebookaplace has been continually adding features,
and testing its product to keep its world-class status.
We have passionately developed the only fully-featured, cost effective and easy-to-use
online booking system that assists businesses with promoting and managing their
availability and appointments with customers.
Ingredients for Business Success
Today, running a successful business is all about reducing costs and growing revenue.
Service-based businesses require customer appointments and reservations, and now
more than ever, customers prefer to schedule their business appointments and reservations
online. According to recent research by Keynote Market Research, at least 67% of
customers prefer to book online. Airlines, hotels and travel providers have offered
online bookings for some time, and customers value the convenience of having the
ability to make their bookings at any time. Much to their surprise, airlines, hotels
and travel providers have discovered new exciting markets that they never thought
were possible. At the same time, these providers have managed to improve their margins
by using their online booking systems to maintain their cost base. Most recently,
large businesses such as car dealerships have provided this facility for their customers
to schedule servicing.
Until now, providing this facility to businesses has been an expensive and time-consuming
process. Many small and medium-sized businesses that have their own websites do
not have the resources to develop the software that provides this facility. Instead,
they stretch their existing financial budgets and human resources to attend to their
customers booking enquiries, without substantial gains in customer service quality.
The ebookaplace Online Appointment System
ebookaplace aims to fill this gap in the software marketplace with an inexpensive,
easy to use and straight-forward to implement system that provides a feature-rich
facility on which businesses' customers place the highest of value. The software
allows a business to provide a facility with a best-practice booking process for
their customers and potential customers to make bookings, reservations and appointments
online through their website. The software provides a fully-featured and configurable
world-class online booking management system that utilises cloud-computing. Also
known as software as a service (SaaS - to find out more about this click here), this subscription service provides business
subscribers with low startup costs, low ongoing costs and low risk. Subscribers
will always have the latest version of the software that they can control through
an internet browser. They do not have to purchase any additional equipment or software.
Maintenance, upgrades and security are conducted using the latest and most secure
protocol in the cloud.
The ebookaplace Expertise
The three principals of ebookaplace have the qualifications and enormous expertise
in business, software development and testing. They met in a top university business
school, completed their education, and designed and created the best practice booking
processes with fully-featured world-class software to support those processes. The
principals have a Ph.D. in accounting and business information systems, a decade
of development experience with leading-edge systems development and integration,
and vital expertise in building state-of-the-art anti-money laundering and anti-fraud
application software.
Wide Variety of Applications
ebookaplace is suitable for an enormous variety of small to medium-sized
businesses that require bookings, reservations and appointments. They include but
are not limited to:
- Businesses that have equipment, meeting rooms, and/or spaces that require reservations
by employees, or available for rental;
- Child care centres;
- Fitness centres;
- Hairdressers and beauty salons;
- Health care services such as medical centres, general practitioners, dental services,
chiropractic, massage therapy and sports injury clinics;
- Personal trainers;
- Professional services businesses such as accounting practices, tax advisors and
financial planners;
- Restaurants, catering businesses and venues for hire;
- Retailers that require scheduling services such as window covering retailers, and
car dealers;
- Spa retreats and resorts;
- Tourist attractions;
- Trade services such as mechanics, plumbers, electricians and painters.
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The Team
Michael Lee
Ph.D., M.Com. (Hons), B. Ec. (Hons), Grad. Dip. App. Fin. & Inv. (FINSIA), SF Fin
(FINSIA)
Michael is a professor in the College of Business & Economics at Boise State University,
USA. He researches and develops graduate courses in the areas of enterprise systems,
business process analysis, and managerial accounting. Michael has also spent approximately
15 years in careers in management consulting and investment banking. His industry
experience lies in corporate planning, strategy development and special-case business
analysis. Michael led a number of business restructuring projects that were based
on his strategy development, market research and financial forecasting. He also
conducted many process reviews and performed product/service costing. Michael was
an investment analyst for mineral commodity markets and mining companies.
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Advisory - John Blair
CEO/President Executive Strategies
John A. Blair is the CEO/President at Executive Strategies,
www.executivestrategies.com, a management consultancy. He has more than
25 years' experience in hi-tech, financial services, and engineering. He has held
a variety of executive positions, including multiple CEO assignments, in startups
and Fortune 5 companies. John's industry experience includes: Internet and E-commerce,
software companies, CRM, managed service providers, Nanotechnology, medical devices,
hosted solution providers, Banking, service oriented companies. He has started companies
from scratch, participated in more than $11B in mergers/acquisitions, been through
two IPOs and managed budgets in excess of $100M. He has a broad understanding of
all facets of business management, in particular, financial management, business
development and marketing, product development, systems, and operations. John has
an extensive track record working at both the strategic and hands-on management
level.
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Richard Wilson
B.E. (Software) (Hons), B.A. (Philos), M. Teach
Richard has more than a decade of experience in system development and integration,
business process design and automation, and project management. Most recently a
Senior Consultant with The LiTMUS Group, he managed the successful deployment of
enterprise systems through a complete lifecycle for several key clients. Richard
is currently involved in a number of community projects, including sharing his experience
and knowledge with disadvantaged secondary school students as part of the Teach
for Australia program. Richard specialises in the Microsoft .NET platform, and has
been an active member of the development community since its inception. He has demonstrated
strengths in the design and implementation of solutions to manage business issues
within diverse industries, including education/government, human resources, logistics
and supply chain management, and media/entertainment.
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Reza Ravari
B.Com.(Fin, Business Information Systems) / B.Sc.(Computer Science)
Reza is currently working with one of Australia's biggest banks to implement Anti-Money
Laundering and Anti-Fraud application software. He specialises in providing technical
consulting on complex projects involving multiple stakeholders and masses of data.
His areas of expertise are application design and system performance. Reza is well
versed in Oracle technologies, Java middleware, Websphere technologies and Microsoft
.NET. Prior to this, Reza worked at IBM Australia where he was instrumental (as
lead test analyst) in implementing IBM's internal opportunity assessment and planning
tool which now manages over $100b of contracts. He also worked with TABCORP as a
lead developer in bringing new products to market through their online presence
which resulted in incremental revenues in excess of $50m to date. Reza is a great
believer in the role technology plays in our lives and the power it has to create
new consumer and business behaviour.
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